![]() If the name contains angle brackets ( ), PRTG replaces them with braces ( ) for security reasons. You can override the sender name in the settings of individual notification templates. This setting is global and applies to all email notifications by default. Įnter a name to use as the sender of all email notifications. You can override the sender email in the settings of individual notification templates. Įnter an email address to use as the sender of all email notifications. For more information, see the Paessler website: FAQ – PRTG Hosted Monitor. PRTG Hosted Monitor uses sendgrid for email notifications. This option is not available in PRTG Hosted Monitor. If you monitor the IT infrastructure in your network address translation (NAT) or LAN, use your own LAN-based relay server to ensure faster delivery of notification emails. Use two SMTP relay servers (primary and fallback server) : Set up two SMTP relay servers with one as the primary relay server and one as the fallback relay server.Use one SMTP relay server (recommended in LANs/NATs) : Set up your own SMTP relay server to send emails.For each email, it looks up the target SMTP server via the MX record of the target domain, and sends the email. Use direct delivery with the built-in email server (default) : Use the built-in SMTP relay server.For example, use the latency setting of a state trigger to choose a notification with a different notification method than in the first trigger condition, or set up a second trigger with a different notification method for the corresponding object.įor a detailed step-by-step guide, see the Paessler website: How to set up notifications via the PRTG web interface.Ĭustom notification scripts are also available in the PRTG Sensor Hub.ĭefine how PRTG sends emails via the Simple Mail Transfer Protocol (SMTP): If delivery via email fails, PRTG can still notify you via smartphone as a fallback. To never miss a notification, we recommend that you always set up at least two notifications with different notification methods for a notification trigger, for example, one email notification and one SMS notification. If all of these attempts fail, the notification is lost. Usually, there are three successive attempts to deliver a notification. These triggers define when PRTG sends notifications. Check and set up notification triggers settings for objects.For more information, see section Notification Triggers Settings. ![]() You can also check or edit notification templates via the Notification Triggers tab. These templates define the notification methods and their content. Check and set up several notification templates.These contacts define the recipients to which PRTG sends notifications. Check and set up notification contacts for the user accounts.These settings define how PRTG sends messages. Check and set up the notification delivery settings if you use PRTG Network Monitor.You must take the following four steps to set up and use notifications: Enter your Login Name and Password and click OK to continue. If 15 minutes (900) seconds have passed since your last credential-based login and you open a setup page from a different setup page, PRTG asks you to enter your credentials again for security reasons. In a cluster, note that failover nodes are read-only by default. Other user accounts, interfaces, or failover nodes might not have all of the options in the way described here. This documentation refers to an administrator that accesses the PRTG web interface on a master node. If you do not want to use a specific notification method, leave the respective fields empty. On the Notification Delivery tab, you can define and test global settings for notification delivery.
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